FAQ

How are shipping costs calculated?

We calculate shipping costs based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most economical. For more details on shipping costs calculations, please contact us directly.

What is Buyer Protection?

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You’re protected when:

  • The item you ordered did not arrive within the time promised by the seller.
  • The item you received not as described.
  • The item you received assured to be genuine was fake.